Rock Your Brand Podcast

Wouldn’t it be great if you could get the right people in place to scale and expand your ecommerce business? For some TAS followers, this may be a little too much “cart before the horse” type thinking but many of you are ready for expansion now and need help. If that’s not you, bookmark this episode of The Amazing Seller podcast featuring outsourcing expert, Nathan Hirsch! Nathan goes over his background with selling on Amazon, when you should start outsourcing tasks, why you should treat hiring a team member as an investment, setting the right expectations, the importance of good communication, and so much more! You don’t want to miss a minute of this valuable episode with Nathan!

Start with a list!

Where do you even start in identifying which tasks you need to outsource to free up your time and grow your business? Is there a simple way to hone in on the right tasks to outsource as you take this first step in building a team? On this episode of The Amazing Seller, Scott talks to outsourcing expert, Nathan Hirsch. The best way to begin this process, according to Nathan, is to make a list of all the tasks you do for your business on a daily, weekly, and monthly basis. Once you’ve made that list, circle the three easiest tasks and the three tasks that you hate to do the most. Nathan says, that from there, you have a good start on what tasks you need to get off of your plate. To hear more from Nathan’s insights, make sure to listen to this episode!

Why it’s important to interview team members to find the best fit.

Once you’ve identified which tasks you are ready to hand off and outsource to new team members, you’ve got to find the person who will be the right fit for your team! What should you look for when you go to hire someone? Is it just about the skillset or are there other factors you should look for? On this episode of The Amazing Seller, Nathan Hirsch breaks down three areas he’s identified as the most important to look for when you interview a new team member.

  • Skill
  • Attitude
  • Communication

Nathan is convinced that you have to have all three factors engaged if you want to find a good fit for your team. If you just look for someone with the right skill set but they don’t have a good attitude or if their communication is lacking, you are going to have a negative experience. Make sure to listen to this episode as Nathan expands on this subject and much more!

Treat your new hires as an investment.

As much as you’d like to hit it out of the park every time when it comes to adding new team members, you’ve got to remember to treat the process as an investment. Some team members will work out really well while others won’t. You’ve got to learn to roll with the punches and keep moving forward. On this episode of The Amazing Seller, Scott talks to outsourcing expert, Nathan Hirsch about how to get started when building your team and put people in the best situations to succeed. You’ll walk away from this episode with clear action steps that you can use today or down the road so you can take your business to the next level of growth. Don’t miss this helpful episode!

Don’t underestimate the necessity of setting the right expectations!

One of the worst things to happen to a relationship either personal or professional is to have mismatched expectations. How do you set the right expectations so you and your team stay on the same page from day one? On this episode of The Amazing Seller, Scott and his guest, Nathan Hirsch go over the role of expectations. As the leader of your business, you set the tone. Make sure to put your expectations in black and white, even consider creating a document that your new hires can refer back to so they know and you know what the appropriate expectations are. Make sure to listen to this episode as Scott and Nathan further discuss this important topic!


  • [0:03] Scott’s introduction to this episode of the podcast!
  • [4:00] Scott welcomes his guest, Nathan Hirsch?
  • [5:30] Nathan shares his background and how he got started with Amazon.
  • [9:30] When do you decide to start outsourcing tasks?
  • [13:00] Start with a list of everything you do for your business daily, weekly, and monthly.
  • [15:00] Treating hiring as an investment.
  • [17:00] How to find the right person to join your team.
  • [21:30] Interview to find the best fit.
  • [24:30] You’ve got to have the right expectations.
  • [28:00] How to integrate new team members into your business.
  • [30:30] Setting up good communication habits.
  • [35:00] Hiring someone for one-time projects and small hour commitments.
  • [38:00] Is it best to hire someone from the US or overseas?
  • [40:30] What does the process look like at Free Up?
  • [43:30] What do most ecommerce leaders hire help for on Free Up?
  • [47:00] Closing thoughts from Nathan.
  • [49:30] Scott wraps up the episode.


Direct download: TAS467.mp3
Category:general -- posted at: 4:30am EDT